Cutting-edge solutions for customer experience transformation.
Made with love

PEOPLE + TECHNOLOGY + PROCESSES = A SUPERIOR CX

We keep customers at the heart of our solutions and everything else takes care of itself.

Create. Share. Enjoy.

We at Inaipi aim to empower both People and Processes, thus ensuring customer experience (CX) transformation.

With customized offerings for INSYNC (Communication Platform as a Service – CPaaS), INCARE (Contact Center as a Service – CCaaS), and INFUSE (Unified Customer Experience – UCX), we help you build the perfect CX strategy.

INSYNC, INCARE, and INFUSE intend to eliminate bulky systems and physical infrastructure, save operational costs, boost contact center’s productivity and enable timely system upgrades.

Affordable prices

Features of our offerings:

INFUSE

UCX

Ticketing System
Inbuilt CRM Connector
Smart Unified Interface
Campaign Manager
Callback Manager
CSAT Module
CMS Reports

INSYNC

CPaaS

IPT Cloud Seat license
Basic Telephony features
UC Client (Softphone)
Receptionist Client (Softphone)
Avaya J139 Phone
Support
CMS Reports

INCARE

CCaaS

Omni Channel Contact Centre
Advanced IVR/ACD and Dialer
Enterprise CRM Integration
Quality Monitoring
CMS
Remote Agent mode
Support
Unlimited Possibilities
Value-Added Applications (SaaS)

We offer value-added applications, Software as a Service products, that can be deployed independent of our three core offerings. These value-adds are built keeping in mind the changing demands of today’s customers.

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