Push / Pull Notification

Push or Pull Notification offers individualized and bulk messages which can be pushed to mobile devices. It is feature-rich and cost-effective solution that can be integrated with CTI solutions, CRM solutions, appointment systems, business applications, Microsoft Outlook, Contact Managers and IVR systems, etc. enabling the agents/users to send SMS instantly to customers from within the application. It increases the agent’s productivity and the call center’s efficiency.

Key Features & Benefits
User/Admin/Reporting Interface
Phonebook support
Database lookup
Contact import from Excel, CSV or text file
Contact import from external database or via web services
Sender ID support
Personalized bulk messages
Scheduling the SMS
Multi-language support
Integration with third-party applications and database