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Packages

Choose from Digital, Voice, or All-Media packages, or create your own unique solution.

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Voice

Inbound voice
Preview Outbound voice
Basic IVR
Skill based routing
Queue Music
Call recording
Historical reports
Real time Statistics
Call Billing Reports
CRM Connector
Call Back
L1, L2, L3 & L4 Support
Contact Sales

Add ons

Survey
Case Management
Knowledge Base
SMS
Additional CRM Connector

Omni

Inbound voice
Preview Outbound voice
Basic IVR
Skill based routing
Queue Music
Call recording
Email
web chat
Historical reports
Real time Statistics
Call Billing Reports
CRM Connector
Omni Survey
Call Back
L1, L2, L3 & L4 Support
Contact Sales

Add ons

Survey
Case Management
Knowledge Base
SMS
Additional CRM Connector
Social Media Connector (Fb/Twitter/Instagram)
WhatsApp Connector
Video Widget
Recommended

All Media

UC Softphone
Inbound voice
Preview Outbound voice
Basic IVR
Skill based routing
Queue Music
Call recording
Historical reports
Real time Statistics
Call Billing Reports
CRM Connector
Call Back
Spaces Video
L1, L2, L3 & L4 Support
Contact Sales

Add ons

MS Teams with voice telephony
Survey
Case Management
Knowledge Base
SMS
Additional CRM Connector

Create Your Own

Bots
Knowledge Management
Voice-to-Text Transcription​
Case / Ticket Management
Last Agent Routing
Dynamic / Intelligent IVR
Communications Platform as a Service
Vertical Solutions
Contact Sales
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